SHIPPING & RETURNS
Shipping Policy
Once your order has been placed, we will endeavour to process and ship your order within 2-3 business days. This does not include weekends or public holidays. During busy promotional or holiday periods, please allow up to 5business days for your order to be shipped.
International Post Airmail : 14-31 days : cost $10.99
There is a difference in the delivery period for each country and region.
*Over $200 purchase Free worldwide delivery.
Return & Exchange Policy
Exchange and refund requests due to product failure are 100% covered by the company.
Please contact us by email or the contact information below.
Returns and refund requests due to delivery delays after dispatched (ex: Covid-19 or Holidays etc) are not allowed.
Thank you for your understanding.
Exchange and return due to a simple change of mind or an incorrect order, You are responsible for the return shipping cost.
You can return any products for change of mind within 3 days of delivered date. All we ask is that all products you are returning are in original condition with all tags attached, intact packaging, and your proof of purchase is included.
Please note:
All woman fashion & clothing Supplier packaging and shoe boxes must be returned unmarked and in their original condition.
Due to the character of the fabrics, Indian hand block products cannot be exchanged/returned for slight stains due to special dyeing technique on clothes unless deemed faulty or if the incorrect product was sent to you.
Earrings and pierced jewellery can only be exchanged / returned if deemed faulty or if the incorrect product was sent to you.
Swimwear and underwear can only be exchanged / returned for change of mind in their original condition, clean, with all tags and protection stickers attached. All swimwear sets need to be returned in their original sets.
To return for a refund, please follow the Online Return process.
The GIMGIM Refund Policy in no way limits your rights as a Consumer as outlined by the ACL and processes all warranty and non-warranty claims in accordance with legislative requirements.
If you have any questions or concerns regarding our Terms of Use, please contact us via email at gimgimbydrew@gmail.com